Skip to content

FREE SHIPPING WORLDWIDE! see the details!

    F.A.Q

    WHERE DO YOU SHIP FROM?
    ALL ORDERS ARE PROCESSED WITHIN 24H FROM OUR WAREHOUSE. PLEASE SEE OUR SHIPPING POLICY FOR MORE DETAILS - WE WILL DO OUR BEST TO RECEIVE YOUR PACKAGE AS QUICKLY AS POSSIBLE.

    WHAT IF THE PRODUCT I WANT TO BUY IS OUT OF STOCK?
    WE ALWAYS TRY TO MAINTAIN A SUFFICIENT STOCK OF ITEMS ON OUR SITE. IF WE ARE OUT OF STOCK ON AN ITEM YOU ORDERED, WE WILL NOTIFY YOU BY EMAIL. ANY CHANGES WILL BE RESPECTED IN THE TOTAL OF THE ORDER AND IN THE SHIPPING CONFIRMATION.

    IS BUYING ON SMILESLIPPERS.IT SAFE?
    ANY PERSONAL INFORMATION YOU PROVIDE TO SMILESLIPPERS.IT WILL BE PROTECTED. YOUR INFORMATION WILL NOT BE PROVIDED TO THIRD PARTIES. YOUR PERSONALS ARE SAFE WITH US. IN ORDER TO PROTECT OUR CUSTOMERS AS MUCH AS POSSIBLE, WE DO NOT STORE CREDIT CARD INFORMATION IN ANY WAY.

    HOW TO USE COUPON CODES ON YOUR WEBSITE?
    ONCE YOU HAVE ADDED A PRODUCT TO YOUR CART, ENTER THE COUPON CODE BEFORE CHECKOUT AND CLICK APPLY. WHEN THE CODE YOU ENTERED IS VALID, THE COUPON DISCOUNT WILL ADJUST THE ORDER TOTAL AND COME BELOW THE TOTAL COST. PLEASE NOTE THAT PERSONAL CODES ARE VALID ONCE AND PROMOTION CODES DURING THE PROMOTION PERIOD. PROMOTIONAL CODES CAN BE USED ONCE ON EACH ORDER DURING THE PROMOTION PERIOD. SHIPPING COSTS WILL NOT BE INCLUDED. ALL CODES ARE VALID ONLY ON SMILESLIPPERS.IT

    WHERE IS MY ORDER CONFIRMATION?
    AS SOON AS WE SHIP YOUR ORDER, YOU WILL RECEIVE A CONFIRMATION EMAIL TO THE EMAIL ADDRESS YOU ENTERED IN THE TRANSACTION. IF FOR SOME REASON YOU HAVEN'T RECEIVED AN EMAIL, CHECK YOUR SPAM FOLDER. IF NO EMAIL HAS BEEN SENT, PLEASE CONTACT US THROUGH THE "CONTACT US" SECTION ON OUR WEBSITE OR EMAIL

    I HAVE TO CHANGE SOMETHING ABOUT MY ORDER. HOW CAN I DO THIS? IF YOU NEED TO CHANGE OR CANCEL YOUR ORDER, PLEASE CONTACT US IMMEDIATELY AFTER PLACING YOUR ORDER. USUALLY ORDERS ARE SHIPPED WITHIN 24-48 HOURS AFTER WE HAVE RECEIVED PAYMENT. ONCE WE HAVE PROCESSED YOUR ORDER WE WILL NOT BE ABLE TO MAKE ANY CHANGES.

    24/7 Customer Service
    Contact

    Free and Tracked Shipping in Italy and USA.
    Shipping Information

    Satisfied or Refunded
    Satisfied Or Refunded

    Secure Payments with SSL protocol
    Payment Information